The Practice

Practice Team

Doctors

Felix A M Udoh (Lead GP)
MBBS,MRCP, MRCGP

Nimisha Topiwala-Tailor (Female)
MBBS, DRCOG, DFFP

Kate Carr (Female)
MBChB, MRCP, MRCGP

Chimere Aka (Male) 
MBBS,MRCP, MRCGP

Practice Nurses

Pearline Stephens
RGN

Health Care Assistant

Lucy Jiang

Practice Manager

Sally Fensom

Head Administrator

Aysen Avcioglu

Consultations by appointment only

Surgery Opening Times

Monday to Friday 09:00 – 13:00 & 14:00 – 18:00 (Closed for Training from 1pm on the first Thursday each month)

Telephone Access to Surgery

Surgery Lines open 08.30 – 13:00 & 14:00 – 18:30

Home Visits

These are usually for patients who are immobile through ill health. These are usually elderly/housebound patients with chronic disabling conditions. Please call before 10:00am whenever possible as this helps to plan the day efficiently. The Duty Doctor will decide if a home visit is medically necessary. You will not be visited solely on grounds of your convenience, but on the basis of medical need, as the doctor can see several patients in the surgery in the time it would take to come out to your home.

Repeat Prescriptions

Please tick all the medication required on the green repeat slip before coming to the surgery.  If you have no repeat prescription slip please write your medications on a slip at reception.  Leave your repeat slip at the reception and allow 48 hours (excluding weekends and bank holidays) before the prescription is to be collected from the surgery or the pharmacy of your choice.  Please do not wait till all your medicines are finished as we cannot re-issue the prescription immediately on request.

 Repeat prescriptions are not available by telephone as this can lead to errors but you may post  a request and send a stamped self-addressed envelope.  You can also request by email to [email protected]  If you have not already done so, you will need to state which chemist you wish to collect your prescription items from .  You do not need an appointment with a doctor to obtain your prescription unless you have been asked to do so.  

You can order repeat prescriptions by signing in to Patient Access

New Patient Registrations

Please check you fall within our catchment area – the map and postcode checker can be found under the Contacts page.  New patients are normally accepted from within the defined practice area which covers parts of N9 and N18.  In order to register at the practice you will be required to fill in a registration form. As part of the registration process, you will then be invited to have a consultation with the Practice Nurse to review your medical history and have a basic screening check. Patients will not be registered if they do not attend for the check and patients with chronic medical conditions and those above 75 years of age are also advised to book an appointment to see a doctor after their registration check with the nurse.

Please always inform the practice if there are any changes in your details such as name, address or telephone.

Routine Appointments

For non-urgent problems, please call reception well in advance to make a routine appointment on the day you request. Separate 10 minute appointments with a doctor and 15 minutes with a nurse will be made for each person, as it is impossible to see two patients in the same time allocated for one person’s consultation. Routine appointments should be booked for antenatal and postnatal examinations.

Please keep to your appointment time, as any delay will affect the time available for other patients. If you are more than 10 minutes late you may be asked to make another appointment on another day as your appointment time is over.

Waiting time to see a particular doctor may vary, so if you would like to be seen earlier, an appointment with an alternative doctor may be offered instead. If you have been seeing a particular doctor for a specific problem, we will try to give you a follow up appointment, where necessary, with the same doctor.

At present up to 10% of appointments are wasted owing to non-attendance by patients who do not cancel their appointments. If you are unable to attend an appointment please call to cancel as soon as possible so that the slot can be allocated to another patient. Patients who persist in non attendance may be asked to register with another surgery after they have missed 3 appointments without cancelling.

The local NHS Walk-in-Centre is located at the North Middlesex Hospital. You should only attend there in the unlikely event that you have been unable to secure an appointment here as it is primarily meant for those who do not have a local GP.

Interpreting Services

BSL (British Sign Language) and Language Interpreters are available by booking in advance when making an appointment at the surgery.