News

From 1 July 2023 the way members of the public make a complaint about primarycare services to the commissioner has changed. By primary care services we mean GPs, dentists, opticians or pharmacy services.There are two ways you can make a complaint: After 1 July 2023 if you want to make a complaint about primary care services to the commissioner you will need to contact North Central London Integrated Care Board instead of NHS England. You can do this by: Telephone: 020 3198 9743E-mail: [email protected]: North Central London Integrated Care BoardComplaints TeamLaycock PDCLaycock StreetLondonN1 1TH If you have a formal complaint… Read more: Complaints about Primary Care Services – New Process from 1 July 2023

If you are interested in joining our surgery, please contact us for further information. New patients are normally accepted from within the defined practice area which covers parts of N9 and N18.

There are some urgent appointments available through the Enfield Unity Extended Access Services based at Eagle House and Carlton House sites between 6:30pm to 8pm weekdays, 9am- 8pm Saturdays and 8am-8pm on Sundays and bank holidays. To book, rearrange or cancel these appointments when we are closed, please call 0208 370 4910. Lines are open 6.30pm-8pm weekdays and 9-5pm on Saturday. For anything urgent call 111 – call 999 in an emergency.

For more information on the vaccine please see our new webpage for patients about Baby & Childhood Vaccinations which has a dedicated page about Polio: https://nclhealthandcare.org.uk/keeping-well/baby-and-childhood-vaccinations/

New treatments for patients at highest risk of severe disease from Covid 19 infection are available for non-hospitalised patients from Thursday 16 December. The treatments include Neutralising monoclonal antibodies (nMABs) given by injection, or antiviral tablets which are swallowed. These treatments being given to patients at a dedicated clinic, known as the Covid Medical Delivery Unit. GP practices cannot prescribe these treatments and they are only licenced for patients with the highest risk with COVID-19.People who can benefit from these treatments will receive a letter or email telling them in advance, they may be eligible for these treatments if they… Read more: New Covid-19 treatments for highest risk Covid patients (non-hospitalised patients)